2015 Annual Report

Maven Dental Group (previously named Dental Partners) is the second largest dental network in Australia with 82 practices as at end-May 2015.

The business is still relatively young and is in an accelerated growth phase. A significant investment has been made into capability and resource over the last two years to position the business for future growth. The next step in our journey is to activate and rollout the new brand for the business, which will allow us to then leverage the scale and breadth of our network.

Our continuing focus in FY15 was on growth by acquisition and we also strengthened the executive team, led by Malcolm Lean. This included the appointment of two new senior managers and establishing our marketing team, ahead of our brand launch and rollout which is about to commence.

As we expand our network, it is important to build the culture of the group and encourage sharing of knowledge and collaboration. In FY15, we held our first Lead Dentist conference, with over 70 Lead Dentists attending and participating in forums on leadership, practice management and people.

We are also utilising technology to drive efficiencies within our group and introduced a new HR Information Management system as well as rolling out Unimarket – an online ‘marketplace’ which gives our practices more buying power and has been in use by Lumino since 2010.

Best practice and clinical excellence are at the heart of all we do and many of our practices have elected to undertake a voluntary accreditation process recently introduced by the profession.

In FY16, Maven Dental Group will be focused on accelerated network growth, the activation and initial rollout of the new brand, learning and mentoring, and business efficiencies.


ADVANTAGES
  • Focus on private payment
  • Benefits of scale
  • Rollout of national brand to take advantage of network size
  • Ability to share knowledge and learn from successes in New Zealand market

HIGHLIGHTS FY15
  • Acquisition of 8 practices expected to provide A$16.0 million in additional annualised gross revenue
  • FY14:FY15 flat same store sales
  • Continued investment into capability and resources
  • Appointment of General Manager Operations and General Manager Marketing
  • Development of national brand strategy and new brand identity
FOCUS FY16
  • Continue growth primarily through acquisition and through organic growth and expansion
  • Increased focus on recruitment and retention
  • Activation and rollout of the new Maven Dental Group brand
  • Investment into IT to improve collection and analysis of data from across the group
  • Investment into our people with additional training, career development and leadership opportunities